Upstream oil and gas
Understand physical asset structures in production facilities and support units, along with technical and operational team responsibilities.
SOFTWARE MEETS OPERATIONS
From upstream facilities to transmission, storage, refining and petrochemicals, software needs to reflect the logic of physical assets and operational responsibilities.

A coherent view of oil and gas physical assets does not mean identical processes everywhere. Equipment type, geographic distribution, operating roles and specialist services must inform the requirements. The aim is a clear relationship between physical asset information and organizational workflows.
Understand physical asset structures in production facilities and support units, along with technical and operational team responsibilities.
Review the information needs of stations, tanks and distributed equipment and how service requests are coordinated.
Consider the relationship between process units, equipment and specialist services when defining maintenance and engineering request scope.
Understand process structures and related physical assets while respecting each facility’s internal rules and responsibilities.
First, is the main issue physical asset information or the flow of service requests? Second, which data should be shared as a common reference? Third, what is a suitable initial evaluation scope? These answers guide consideration of AMS EAM/CMMS, ETSR or both.
An initial scope may be one operating unit, a group of equipment or a recurring service request type. Define data, roles, handovers and review criteria within that scope. Safety requirements and operating rules remain part of the organization’s approved processes; software does not replace those responsibilities.
Start with a short description of your needs and clarify the next step.
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